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Bill & Elaine Lavelle

I just want you to know Toll Brothers broke ground on our new home yesterday. We are both extremely excited! You should share in in this excitement because if it was not for you, and your marketing skills, we do not believe this would have happened. From the first time we met, Elaine and I knew that if we were going to be successful in finding the right buyers for our condo, you could make it happen. Your marketing research enabled us to price the property fairly; your unbelievable computer skills had our property on display for anyone with just modest computer knowledge. The display was extremely professional with perfect pictures showing all the qualities of our property and explaining all the upgrades to potential purchasers. The colored flyers you prepared with a fantastic write up could never have been matched by another agent. The timely advertising and open houses generated way more traffic than we had ever experienced. Your communications with us throughout the process was terrific. We never wondered what was going on; you always kept us totally informed, by both phone and computer. Your written reports after each showing was something I never have experienced, not to mention the weekly updates not only on the overall market conditions but specific reports detailing how many visitors looked at the web site, the media they used to view it and how much detail they viewed. Because of you we never lost confidence. Your thoughts on the offer and your advice on counter offers were priceless. It was obvious solid advice it resulted in a contract. You still were not finished. Throughout the process you were obtaining paper work, generating paper work delivering it to the buyers, their real estate agent and the lawyers. You even keep the buyers on track with completing their requirements. This was clearly above and beyond for most agents, but not you Chris you sure took a lot of pressure away from us. Your presence at closing was also very reassuring. What an agent. You may rest assured we will give you a sincere recommendation every chance we have. I am convinced I will never do this again, but then again I have said that before. If we ever have a need for a real estate professional, we would never consider any one but you! Thank you and God Bless You!

Bill & Elaine Lavelle – PA/Naples, FL